▶ If you tell me the name of the reservation holder at the on-site ticket office, I will help you check the reservation information. ▶ We encourage you to arrive at the ticket office at least 20 minutes before boarding time for a leisurely boarding. ▶ Please understand that there is no parking space in the company itself, and please check the parking information (use of parking at the movie hall). ★ Precautions ★ 1. You must bring your ID - You can present your ID at the time of issuance, and if you don't have a real ID, you can take a picture of your phone. * You cannot board without your ID card, and you cannot change the date or refund it. <Alternative ID/Photo & Mobile Card is also available> Person (over 19 years of age): ID, driver's license, passport, health insurance card Person (under 19): certified copy, family relationship certificate, student card, passport, health insurance card Postmark (infant): certified copy, family relation certificate, passport, health insurance card 2. Compliance with arrival time - As tours are scheduled every hour on time, boarding may be restricted if they do not arrive until 10 minutes before boarding time, and we ask for your understanding that refunds or changes in date and time are not possible. 3. Change reservation, compliance with refund regulations - It operates on a pre-booking basis, so please check the schedule, time change, and cancellation regulations below. *Refund regulations* -100% change or cancellation 5 days before departure -Change or cancel 3 days before departure 50% -30% change or cancellation 1 day before departure -Unable to change or cancel on the day of departure * 100% refund and date can be changed if canceled due to bad weather

1. (based on cancellation and refund) The refund amount will be calculated as follows as of the scheduled departure date. - 7 days before departure: 100% refund of payment amount - 6 days before departure: 100% refund of payment amount - 5 days before departure: 100% refund of payment amount - 4 days before departure: 50% refund of payment amount - 3 days before departure: 50% refund of payment amount - 2 days before departure: 30% refund of payment amount - 1 days before departure: 30% refund of payment amount - Date of departure and not on board (no show): No refund 2. (Weather Degradation) Full refund or rescheduling is possible if the operation is canceled due to the company's reasons or bad weather. 3. (Refund Processing) Refunds will be processed within 3-5 business days as a payment method.

● Consent to collecting personal information - Purpose of collection and use of personal information Implementation of contracts and provision of services, reservation details, consultation/complaints/civil complaint handling, notification/guidance delivery, statistics/analysis of product and service usage performance information, improvement and recommendation of products and services, prevention of illegal and illegal use - Items of personal information that you want to collect In order to provide the reservation service, the following minimum personal information is collected as a mandatory item. (Name, mobile phone number, reservation date and time, payment amount) - Period of retention and use of personal information If it is necessary to preserve it in accordance with the relevant Acts and subordinate statutes, it shall be kept until the deadline required by the relevant Acts and subordinate statutes - Penalties for refusing to consent to personal information You have the right to refuse consent to the collection and use of personal information, but if you refuse consent, you will be restricted from using the reservation service. ● Consent to the provision of personal information to a third party - a person who receives personal information Company name : 해운대리버크루즈 - Basic Personal Information Items to Provide [Required] Name, (mobile) phone number, and e-mail address of the reservation - Purpose of use of the person receiving personal information Smooth transaction between business members and reservation users, provision of benefits and customized services based on service analysis and statistics, customer counseling, customer management, surveys and benefits based on service use, and records for dispute settlement - Period of retention and use of personal information by persons receiving personal information Use it until withdrawal of membership or until the purpose of using the above personal information is achieved. (However, if there is an obligation to keep it under the relevant Acts and subordinate statutes, it shall be kept during that period.) - Notice of Right to Deny Consent, etc The data subject has the right to refuse consent to provide personal information, but in this case, reservations for goods and services may be restricted.